Here are a Few Rules you must follow in Dealing with us.
- All payments are made upfront. The Customer must place their order on the website, through text or wickr and make the payment before we can commence with the process of packaging and delivery.
- We accept only discreet and anonymous form of payment. We do not accept any PayPal, Venmo, or process credit card payments. This is done to protect the buyer’s identity and ensure discretion and confidentiality. Bitcoin, other cryptocurrencies and gift cards are our preferred payment methods.
- Payments are made in full or as agreed or negotiated at the time of purchase. The shipment will not be delivered until the agreed payment is made in full.
- You are not supposed to place an order if you are not willing and ready to make the donation for it within 24 hours. Do not place an order for test purposes or just to see how it works.
- You are not allowed to contact us if you are just joking and playing around or if your mind is not made up yet.
- You are not allowed to use swear languages or racist remarks while communicating with us.
- On our honor, we declare that all our products and services are of the best quality. We guarantee that you will get the best of what you need and our products will serve it’s a purpose as effectively as possible.
- We assure you that we do our best to deliver all orders within the stipulated time period Everything being equal, we will never delay any delivery no matter the distance to be covered or your physical location.
Shipping and Delivery
- Delivery for orders within the state of California, Colorado, Washington, Oregon, District of Columbia is done on the same day. Delivery duration will Range from 2 hours to 12 hours depending on the distance. We will give you the ETA after the order is placed.
- Shipping and delivery duration for distant customers is 1 to 3 days depending on the shipping mode and your location. Overnight shipment will take 24 hours, not available for all locations.
- The customer is entirely responsible for the shipping fees and other delivery charges in cases where it is necessary. We will not take care of these charges no matter the case.
Refund Policy and parcel Replacement.
- Even though 99% of all our shipments go through successfully. Nonetheless, if the customer has waited for over a week and still have not gotten their order delivered, if no proof of delivery is present, we will send a second package. A shipment can only be replaced once.
- Our products are 100% high quality and we do not modify your order in any way without your prior consent. However, if the customer feels that the product quality does not meet their expectation or if the package is lost and the customer does not want a shipment replacement, we will issue a refund.
If the customer does not like the product quality and wants to file for the refund,
- They must not consume over an eighth of the product for cannabis buds and a gram for concentrates or cartridges.
- They must contact us with their complain within 3 days of receiving the order.
- They must hold the product intact and ready, we will set up a pick up date and location then one of our agents will pick up the rejected order from the agreed location in the customer’s state.
We will not replace a shipment or issue a refund in the following cases.
- Carelessness of the customers in receiving the package. Most packages are sent with the option of NO SIGNATURE upon arrival, so the customer must be on alert so as to receive the shipment once it is delivered. We will not take responsibility for a missing package due to the customer’s negligence.
- The customer did not pay for the shipping and delivery charges. As mentioned above, the customer is solely responsible for this payment in cases where it is needed.
- The Customer is acting unscrupulously. If the customer has a reputation of always asking for a package replacement then we will not replace their missing shipment no matter the case.
- Customer misspells their delivery address. The customer must double-check their delivery address before submitting their order.
- The customer failed to contact us within 3 days of receiving the order.
- The customer has consumed more than an eighth of the product in the case of bud and more than a gram of the product in the case of concentrates or cartridges.
- The customer is not acting in good faith.
If you have any questions about this Agreement, please contact us filling this contact form